Terms & Conditions

1. Introduction and Acceptance of Terms

1.1 About These Terms

These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“Customer,” “you,” or “your”) and Max Muscle Labs (“Company,” “we,” “us,” or “our”), a company registered in Poland with its registered office in Warsaw.

1.2 Acceptance

By accessing our website, creating an account, placing an order, or using any of our services, you confirm that you have read, understood, and agree to be bound by these Terms, along with our:

If you do not agree to these Terms, you must not use our website or services.

1.3 Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services following any changes constitutes acceptance of the revised Terms.

2. Definitions

In these Terms:

“Account” means a registered user account on our website.
“Content” means any text, images, reviews, comments, or other material submitted by users.
“Order” means a request to purchase products from our website.
“Products” means any goods available for purchase on our website.
“Services” means all services provided by us, including our website, subscriptions, and affiliate programme.
“Subscription” means a recurring purchase arrangement for products or services.
“Website” means our online store accessible at our domain and any associated subdomains.

3. Product Information

3.1 Product Descriptions

We endeavour to provide accurate product descriptions, images, and information on our website. However, we do not warrant that product descriptions or other content are accurate, complete, reliable, current, or error-free.

3.2 Research Use Only Declaration

Certain products are subject to the Research Use Only Declaration, which forms part of these Terms. By purchasing such products, you acknowledge and agree to comply with the Research Use Only Declaration in its entirety.

3.3 Availability

All products are subject to availability. We reserve the right to discontinue any product at any time without notice.

3.4 Pricing

All prices are displayed in the currency selected on our website.
Prices are subject to change without notice.
We reserve the right to correct any pricing errors.
Prices do not include shipping costs unless otherwise stated.

4. Account Registration

4.1 Creating an Account

To access certain features, you may create an account. When registering, you agree to:

Provide accurate and complete information
Maintain and update your information as necessary
Keep your login credentials secure and confidential
Accept responsibility for all activities under your account

4.2 Account Features

Your account allows you to:

View your order history
Save delivery addresses
Save payment methods (optional)
Manage subscription preferences
Participate in our affiliate programme

4.3 Account Security

You are responsible for maintaining the confidentiality of your account credentials. You must notify us immediately of any unauthorised access or security breach at moc.sbalelcsumxamobfsctd@ytiruces.

4.4 Account Termination

We reserve the right to suspend or terminate your account at our discretion if:

You breach these Terms
You engage in fraudulent activity
Your account is used for unlawful purposes
You provide false or misleading information

5. Orders and Payment

5.1 Placing Orders

By placing an order, you:

Confirm that you have the authority to make the purchase
Warrant that all information provided is accurate
Agree to pay the total amount specified

5.2 Order Acceptance

An order is not accepted until we send you an order confirmation email. We reserve the right to refuse or cancel any order for any reason, including but not limited to:

Product unavailability
Pricing errors
Suspected fraudulent activity
Inability to verify payment

5.3 Payment Methods

We accept payments through:

Stripe (credit cards, debit cards, and other supported payment methods)
PayPal (including PayPal balance, linked cards, bank accounts and other supported payment methods)

All payments are processed securely through our third-party payment providers. We do not store your full payment card details on our servers.

5.4 Payment Processing

Payment is taken at the time of order placement.
All transactions are processed in accordance with our payment providers’ terms.
You agree to pay all charges incurred, including applicable taxes and fees.

5.5 Currency

Prices may be displayed in various currencies. The final charge will be processed in the currency shown at checkout. Your bank may apply currency conversion fees for international transactions.

6. Subscriptions

6.1 Subscription Services

We offer subscription services for recurring product deliveries. By subscribing, you authorise us to charge your chosen payment method at regular intervals until you cancel.

6.2 Subscription Terms

Subscriptions will automatically renew at the end of each billing cycle.
You will be charged the applicable subscription price plus any shipping costs.
Subscription prices may change; we will notify you of any price changes in advance.

6.3 Managing Subscriptions

You may manage your subscriptions through your account dashboard, including:

Changing delivery frequency
Pausing subscriptions
Updating payment methods
Modifying product selections

6.4 Cancellation

You may cancel your subscription at any time through your account dashboard or by contacting us. Cancellation will take effect at the end of the current billing cycle. No refunds will be provided for partial subscription periods.

7. Promotional Codes and Offers

7.1 Promotional Codes

We may offer promotional codes (“promo codes”) from time to time. Promo codes:

Are valid only during the specified promotional period
Cannot be combined with other offers unless stated otherwise
Have no cash value and cannot be exchanged for cash
May be subject to minimum order requirements
Are limited to one use per customer unless stated otherwise
May be revoked or modified at our discretion

7.2 Free Shipping Offers

Free shipping is available on orders containing two (2) or more items, subject to any additional terms specified at the time of the offer. Free shipping offers apply to standard shipping only unless otherwise stated.

7.3 Abuse of Promotions

We reserve the right to cancel orders, revoke promotional benefits, or suspend accounts if we suspect abuse or manipulation of promotional offers.

8. Affiliate Programme

8.1 Programme Overview

We operate an affiliate programme that allows participants to earn commissions by referring customers to our website through unique referral links.

8.2 Eligibility

Participation in our affiliate programme is subject to approval. We reserve the right to accept or reject applications at our discretion.

8.3 Affiliate Obligations

As an affiliate, you agree to:

Promote our products honestly and accurately
Comply with all applicable laws and regulations
Not engage in spam, misleading advertising, or unethical practices
Not use paid advertising that directly competes with our own campaigns without approval
Clearly disclose your affiliate relationship as required by law

8.4 Commission and Payment

Commission rates and payment terms are specified in the affiliate programme dashboard.
Commissions are earned on qualifying purchases made through your referral links.
We reserve the right to withhold or reverse commissions for fraudulent or returned orders.
Payment thresholds and schedules are detailed in the affiliate programme terms.

8.5 Programme Termination

We may terminate your participation in the affiliate programme at any time for any reason, including violation of these Terms or affiliate programme guidelines.

9. User Content

9.1 Submitting Content

Our website allows you to submit reviews, comments, and other content (“User Content”). By submitting User Content, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, worldwide licence to use, reproduce, modify, publish, translate, distribute, and display such content.

9.2 Content Standards

You agree that your User Content will not:

Be false, misleading, or deceptive
Infringe any third-party intellectual property rights
Contain defamatory, obscene, offensive, or unlawful material
Contain spam, advertising, or promotional content
Include personal information of others without their consent
Contain viruses or malicious code
Violate any applicable laws or regulations

9.3 Content Moderation

We reserve the right to:

Review, edit, or remove any User Content at our discretion
Refuse to publish any User Content
Take appropriate action against users who violate these standards

9.4 No Endorsement

User Content does not represent our views or opinions. We are not responsible for User Content posted by third parties.

10. Intellectual Property

10.1 Our Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, software, and design, is our property or that of our licensors and is protected by intellectual property laws.

10.2 Limited Licence

We grant user a limited, non-exclusive, non-transferable licence to access and use our website for personal, non-commercial purposes in accordance with these Terms.

10.3 Restrictions

You may not:

Copy, modify, or distribute our content without permission
Use our trademarks without written consent
Reverse engineer or attempt to extract source code from our website
Use automated systems to access our website without permission
Frame or mirror any part of our website

11. Limitation of Liability

11.1 Disclaimer of Warranties

To the maximum extent permitted by law, our website and services are provided “as is” and “as available” without warranties of any kind, whether express or implied.

11.2 Limitation of Liability

To the maximum extent permitted by applicable law:

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages.
Our total liability for any claims arising from or related to these Terms or your use of our services shall not exceed the total amount paid by you to us in the twelve (12) months preceding the claim.

11.3 Exceptions

Nothing in these Terms excludes or limits our liability for:

Death or personal injury caused by our negligence
Fraud or fraudulent misrepresentation
Any other liability that cannot be excluded by applicable law

11.4 Consumer Rights

If you are a consumer, these Terms do not affect your statutory rights under applicable consumer protection laws.

12. Indemnification

You agree to indemnify, defend, and hold harmless Max Muscle Labs, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including legal fees) arising from:

Your use of our website or services
Your breach of these Terms
Your violation of any third-party rights
Your User Content

13. Force Majeure

We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including but not limited to:

Natural disasters
War, terrorism, or civil unrest
Pandemics or epidemics
Government actions or regulations
Supply chain disruptions
Utility or telecommunications failures
Strikes or labour disputes

In such events, our obligations shall be suspended for the duration of the force majeure event.

14. Third-Party Services

14.1 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of third-party sites.

14.2 Third-Party Providers

We use third-party service providers for payment processing, shipping, and other services. Your use of these services is subject to their respective terms and conditions.

15. Communications

15.1 Electronic Communications

By using our services, you consent to receive electronic communications from us, including:

Order confirmations and updates
Account notifications
Marketing communications (where you have opted in)

15.2 Marketing Communications

We may send marketing communications via email, SMS, or WhatsApp with your consent. You may opt out at any time by following the unsubscribe instructions or contacting us.

16. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

17. Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

18. Entire Agreement

These Terms, together with our Privacy Policy, Refund and Returns Policy, Shipping Policy, and Research Use Only Declaration (where applicable), constitute the entire agreement between you and Max Muscle Labs regarding your use of our services.

19. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.

20. Governing Law and Jurisdiction

20.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Poland, without regard to its conflict of law provisions.

20.2 Jurisdiction

Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Poland.

20.3 Consumer Disputes (EU/UK)

If you are a consumer residing in the European Union, you may also have the right to submit disputes to the Online Dispute Resolution (ODR) platform at https://ec.europa.eu/consumers/odr.

21. Additional Terms

21.1 Business Customers

These Terms apply primarily to individual consumers. Business customers seeking wholesale arrangements or volume discounts should contact us directly at moc.sbalelcsumxamobfsctd@b2b to discuss bespoke terms.

21.2 Resale Prohibition

Products purchased from our website are intended for personal use only. Commercial resale of our products without our prior written consent is strictly prohibited.

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.